American Adjuster Association

Become A Sponsor

Becoming a Corporate Sponsor of the American Adjuster Association is an opportunity to align your brand with our mission of protecting policyholders and ensuring fair claim practices. Sponsorship not only demonstrates your commitment to consumer advocacy, but also connects your business with a nationwide network of adjusters, industry leaders, and community partners. As a sponsor, you’ll gain visibility through our events, educational programs, and outreach efforts, while helping to fund critical legislative initiatives that safeguard the rights of policyholders. Together, we can make a meaningful impact on the insurance industry and the families it serves.

Code of Ethics

All members and industry sponsors must demonstrate competency in their respective fields and have the highest ethical standards when working with or alongside policyholders.  This includes abiding by our internal code of ethics. AAA Members must:

  • Conduct business with honesty and integrity, always prioritizing policyholders’ best interests.
  • Disclose conflicts of interest clearly and seek policyholder consent before proceeding.
  • Seek unbiased truth in every situation and present the facts.
  • Avoid external influences to provide improper settlements
  • Comply with all relevant laws, regulations, and industry standards.
  • Ensure transparent, fair communication with policyholders.
  • Address and resolve customer complaints promptly.
  • Encourage high standards of service and professionalism among employees and affiliates.

Member Pledge

As a member of the American Adjuster Association (AAA), I commit to:

  1. Honesty and Ethics: Conducting myself with the highest ethical standards, prioritizing policyholders’ best interests.
  2. Conflict Disclosure: Disclosing conflicts of interest clearly and obtaining policyholder consent before proceeding.
  3. Reputation: Upholding AAA’s values and protecting its reputation.
  4. Accountability: Accepting AAA’s right to revoke membership for violations of this pledge.
  5. Commitment to Excellence:
    • Treat policyholders as I expect to be treated.
    • Prioritize honesty, compliance, and integrity to the claim process.
    • Deliver quality results on time and at a good value.
    • Maintain necessary licenses and insurance.
    • Comply with all laws and regulations.
    • Communicate fairly and resolve customer complaints promptly.
    • Train employees to ensure competent service.
    • Handle complaints effectively and correct mistakes.
    • Interact professionally with other members and resolve disputes amicably.
    • Notify AAA of unresolved complaints or violations by any member.

By embracing these standards, I pledge to pledge to conduct business in a way that reflects the values of the association and enhances the trust and confidence of policyholders.