- info@americanadjusterassociation.org
American Adjuster Association
Membership
Our members include Adjusters, Consulting Firms, Lawyers, Contractors and other industry groups who are passionate about helping policyholders receiving fair claim payments. All members and industry sponsors must demonstrate competency in their respective field and have the highest ethical standards when working with or alongside policyholders. In addition, they must adhere to our code of ethics and pass a membership peer review committee.
Why Join & Pledge
Before joining, members of the American Adjuster Association must commit to the highest ethical standards in advocating for policyholders. This includes following our Code of Ethics and pledging to conduct business in a way that enhances the trust and confidence of policyholders.
This collective commitment not only upholds our association’s reputation but also drives positive change and advocacy for fair claim payments, benefiting both policyholders and the industry at large.
Individual Member
$
1,000
year
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News & Updates
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Directory Listing
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Networking & Jobs Board
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Online Forum
State Board Advisor
$
5,000
year
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News & Updates
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Directory Listing
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Networking & Jobs Board
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Online Forum
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PR & Outreach Materials
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Legislation Updates
National Board Advisor
$
10,000
year
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News & Updates
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Directory Listing
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Networking & Jobs Board
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Online Forum
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PR & Outreach Materials
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Legislation Updates
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Inclusion On Policy Drafts
Code of Ethics
All members and industry sponsors must demonstrate competency in their respective fields and have the highest ethical standards when working with or alongside policyholders. This includes abiding by our internal code of ethics. AAA Members must:
- Conduct business with honesty and integrity, always prioritizing policyholders’ best interests.
- Disclose conflicts of interest clearly and seek policyholder consent before proceeding.
- Seek unbiased truth in every situation and present the facts.
- Avoid external influences to provide improper settlements
- Comply with all relevant laws, regulations, and industry standards.
- Ensure transparent, fair communication with policyholders.
- Address and resolve customer complaints promptly.
- Encourage high standards of service and professionalism among employees and affiliates.
Member Pledge
As a member of the American Adjuster Association (AAA), I commit to:
- Honesty and Ethics: Conducting myself with the highest ethical standards, prioritizing policyholders’ best interests.
- Conflict Disclosure: Disclosing conflicts of interest clearly and obtaining policyholder consent before proceeding.
- Reputation: Upholding AAA’s values and protecting its reputation.
- Accountability: Accepting AAA’s right to revoke membership for violations of this pledge.
- Commitment to Excellence:
- Treat policyholders as I expect to be treated.
- Prioritize honesty, compliance, and integrity to the claim process.
- Deliver quality results on time and at a good value.
- Maintain necessary licenses and insurance.
- Comply with all laws and regulations.
- Communicate fairly and resolve customer complaints promptly.
- Train employees to ensure competent service.
- Handle complaints effectively and correct mistakes.
- Interact professionally with other members and resolve disputes amicably.
- Notify AAA of unresolved complaints or violations by any member.
By embracing these standards, I pledge to pledge to conduct business in a way that reflects the values of the association and enhances the trust and confidence of policyholders.
