National Board Adviser

By joining as a National Board Advisor, your membership helps drive lobbying efforts in all 50 states. 

Public Adjusters, restoration contractors, attorneys, and other industry professionals are encouraged to join and help us increase awareness and enact positive changes for policyholders on a national level. 

What’s Included:

• Access to our Member Portal, directory, job board, content library
• Create a personal/company profile and link to your website 
• Access to private forum to post updates and/or follow current legislative efforts 
• AAA Logos, press releases and promotional content to announce your membership
• Access to promotional and educational tools to share with your contacts on lobbying campaigns
• Connect with local and national industry professionals 
• Receive industry news and updates via email 

Additionally, you’ll have the unique opportunity to be included in legislation drafts, allowing you to influence the laws and regulations that protect policyholders directly. Your substantial support helps us advocate more effectively and ensures fair claim payments.

Acceptance into the American Adjuster Association (AAA) as a State Board Advisor is conditioned upon signing the AAA Member Pledge and review process. As a member, you must also agree to adhere to our code of ethics.

Member Pledge:

As a member of the American Adjuster Association (AAA), I commit to:

1. Honesty and Ethics: Conducting myself with the highest ethical standards, prioritizing policyholders’ best interests.
2. Conflict Disclosure: Disclosing conflicts of interest clearly and obtaining policyholder consent before proceeding.
3. Reputation: Upholding AAA’s values and protecting its reputation.
4. Accountability: Accepting AAA’s right to revoke membership for violations of this pledge.
5. Commitment to Excellence:
   • Treat policyholders as I expect to be treated.
   • Prioritize honesty, compliance, and integrity to the claim process.
   • Deliver quality results on time and at a good value.
   • Maintain necessary licenses and insurance.
   • Comply with all laws and regulations.
   • Communicate fairly and resolve customer complaints promptly.
   • Train employees to ensure competent service.
   • Handle complaints effectively and correct mistakes.
   • Interact professionally with other members and resolve disputes amicably.
   • Notify AAA of unresolved complaints or violations by any member.

By embracing these standards, I pledge to pledge to conduct business in a way that reflects the values of the association and enhances the trust and confidence of policyholders.

Code of Ethics:

All members and industry sponsors must demonstrate competency in their respective fields and have the highest ethical standards when working with or alongside policyholders.  This includes abiding by our internal code of ethics. AAA Members must:

• Conduct business with honesty and integrity, always prioritizing policyholders’ best interests.
• Disclose conflicts of interest clearly and seek policyholder consent before proceeding.
• Seek unbiased truth in every situation and present the facts.
• Avoid external influences to provide improper settlements
• Comply with all relevant laws, regulations, and industry standards.
• Ensure transparent, fair communication with policyholders.
• Address and resolve customer complaints promptly.
• Encourage high standards of service and professionalism among employees and affiliates.