American Adjuster Association Core Focus
Common Sense Legislation
Laws Should Protect Policyholders
Laws should exist to protect policyholders and ensure claims are paid fairly, and without delay. In most states, the laws require the policyholder to pay for their own experts and attorney’s fees even when the carrier is at fault.
Not only is this unfair to policyholders, it creates an environment that is ripe for insurance carriers to underpay claims and drag out payments knowing that policyholders may not be able to afford to get what is rightfully theirs.
In addition, we believe that insurance carriers should be required to properly investigate claims and be responsible for the “experts” they hire when making a determination on claim payment.
Policyholders should not have to foot the bill for insurance company mistakes.
Our Position
A Lack of Laws and Policies Are Hurting Consumers
Insurance companies should be held accountable for mistakes and should be required to honor the policies they sell.
Join Us
Our mission is to create awareness of existing road blocks and break down barriers that prevent fair claim payout.
Why We Exist
We’ve seen how state laws, policies and inaction from insurance companies hurt those who need help the most: policyholders trying to recover from a catastrophic and unplanned situation. These often result in moral hazards and economic disaster for the most vulnerable people. It is our responsibility to fix this.
What We Do
- Empower consumers through education and awareness of existing road blocks
- Shed light on outdated laws and policies that are hurting consumers
- Lobby for new laws that protect policyholders in the claims process
- Bring together people within the industry passionate about making common-sense changes
