fbpx

Education

safeco cosmetic damage exclusion case study

Case Study: SafeCo Cosmetic Damage Exclusion Costs Homeowner $25k

Policyholders with a metal roof need to pay careful attention to policy details – especially the SafeCo cosmetic damage exclusion related to hail damage.  Hail storms have not just increased in frequency over the past decade but size as well. As a result, states like Colorado can expect several massive hail events each year, a […]

Case Study: SafeCo Cosmetic Damage Exclusion Costs Homeowner $25k Read More »

cosmetic damage exclusion

Don’t Get Fooled By Cosmetic Damage Exclusions

As the threat of massive hail storms increases, so does the amount of cosmetic damage exclusions in insurance policies. Exclusions are one way insurance carriers limit coverage and reduce claim payout. Cosmetic damage exclusions usually apply to metal roofs but also siding, windows, and other exterior components. If the insurance carrier determines the damage is

Don’t Get Fooled By Cosmetic Damage Exclusions Read More »

How Insurance Carriers Use Engineers To Deny Valid Claims

How Insurance Carriers Use Engineers To Deny Valid Claims

Are insurance carriers asking engineers to falsify reports and deny valid claims? If so, how widespread is this practice? A recent investigation into property damage claims in Texas found that third-party engineers working for USAA doctored engineer reports to deny valid claims. In every instance, the claim adjuster recommended full roof replacements on homes damaged

How Insurance Carriers Use Engineers To Deny Valid Claims Read More »

Illinois HB0412

Illinois HB0142 Seeks Fair & Balanced Payments For Property Damage Claims

The American Adjuster Association has a clearly defined message for what they are trying to accomplish for policyholders: Fairness and Balance. In short, equitable solutions for policyholders that have been underpaid on claims. Our message has been heard by members of the Illinois legislature, a very challenging state to get pro-consumer legislation. State Farm, Allstate,

Illinois HB0142 Seeks Fair & Balanced Payments For Property Damage Claims Read More »

property damage claim challenges faced by policyholders_

3 Challenges For Policyholders Seeking Fair Claim Settlement

2020 was a year of record-breaking storms that caused billions of dollars in claims across the U.S. Insurance policies are the safety net home and business owners rely on but the property damage claim process is often the second catastrophe experienced when trying to recover.  The aftermath of Hurricane Laura in Louisiana is one example

3 Challenges For Policyholders Seeking Fair Claim Settlement Read More »

property damage insurance claim complaints

Derecho Complaints Skyrocket 80% After News Story

Insurance claim complaints are common after any catastrophic weather event. A high number of policyholders filing claims and a limited number of adjusters can cause longer turnaround times, rushed inspections, and overall delays in the process. Insurance carriers are required to meet specific deadlines once a claim is filed but what happens when they don’t

Derecho Complaints Skyrocket 80% After News Story Read More »

Why Are Unlicensed Professionals Adjusting Claims

Why Are Unlicensed “Professionals” Adjusting Claims?

A growing trend among insurance carriers to use unlicensed, untrained “professionals” to assess damage and work insurance claims could get a whole lot worse. A recent report put out by McKinsey and Company notes how carriers can increase profit by moving as much as “30% of their workforce to outside vendors”.  What do they mean

Why Are Unlicensed “Professionals” Adjusting Claims? Read More »

public adjuster regulation

Better (Not More) Regulations Are Needed To Protect Policyholders

In most cases, Public Adjusters (PA) only get paid when their involvement in a claim results in a payment increase. It’s arguable that the main reason policyholders would need a PA is because of the mistakes and mishandling of claims made by the insurance company. It is also safe to say Public Adjusters are the

Better (Not More) Regulations Are Needed To Protect Policyholders Read More »